Marcel has worked in technical commercial positions, both nationally and internationally, for over 35 years. As Account Manager for our Topa Thermal sales team, he is the all-important customer link offering technical and commercial support if you’re needing to implement new shipping solutions.
Customers are increasingly facing multiple challenges when shipping valuable temperature-sensitive pharmaceutical products – extreme weather conditions, transport duration, airline delays or setbacks at customs, for instance. For Marcel, the challenge – and the reward – is finding the best possible solution that meets all these issues.
His distinctive business style combines a traditional work ethic (‘hard work has never hurt anyone’), with an open-minded approach to problem-solving, wrapped up in a charming personality.
When he’s not working, enjoying life with friends and family are what’s important to Marcel, whether that’s cycling, walking, eating out or just relaxing with a good book or a movie.
Sometimes it is necessary to think “out of the box”, which can lead to surprising solutions. I also think that in all our business relationships, a respectful approach is paramount. “Friendly where possible, business-like when necessary.
My Favourite Innovator
For me that is my musical hero – Freddie Mercury. Lover of life, singer of songs and lead singer of the best band of all time – Queen!