As part of our proactive Customer Service team, our customers rely on Edith to process their orders of Connex thermal packaging so that temperature-critical pharma products are safely packaged and protected during shipping. Edith responds promptly to queries and orders and carefully monitors the entire operational process so that everything runs smoothly.
Edith comes from a commercial, service-oriented background and is experienced in sectors from aviation to textiles. But for her, working for Topa means being able to make a difference. She understands there are always different challenges to overcome in our industry. A product may perhaps need to be shipped under specific temperature conditions or it may require specialist packaging, for example. “Topa Thermal has the people, the expertise, the measures and the processes to find the solution.”
And when she’s not working? Edith enjoys walking, dancing, and travelling!
“Topa Thermal has the people, the expertise, the measures and the processes to find the solution.”
I don’t have a particular favourite innovator as such. But I do admire anyone who tries to improve the environmental situation. We can all play our part in this.