We are looking for
Account Manager
At Topa Thermal, we’re looking for an Account Manager to join our Sales team and help us grow and develop customer relationships within the Healthcare and Life Science market.
In this hybrid role, with regular collaboration at our Voorhout head office, you’ll work with existing customers as well as new opportunities, getting to understand what customers need and helping them find the right temperature-controlled packaging solution. You’ll also work closely with colleagues across Sales, Customer Service, Product Management and R&D to keep opportunities moving and make sure customers get the right support.
It’s a varied, commercial position, for someone who enjoys building relationships, spotting opportunities and turning customer conversations into real business.
What you’ll be doing:
Account management and business growth:
- Manage and develop your own customer portfolio
- Build strong relationships, understanding customer needs and identifying opportunities for growth
- Prepare and follow up quotations, RFIs, RFPs and customer business plans, helping turn opportunities into orders
Lead follow-up and opportunity qualification:
- Follow-up incoming leads, assessing their potential and making sure the right information is captured in our CRM system
- Decide the best way to take each opportunity forward, involving Business Development or other colleagues where needed
Project coordination and collaboration:
- Coordinate customer projects from initial request through to completion, keeping customers and colleagues aligned along the way
- Work closely with Customer Service, Business Development, Product Management and R&D to develop the right solutions
- Join selected customer meetings and industry events
You will bring:
- A commercial mindset and a genuine interest in understanding customers
- Clear communication and relationship-building skills
- A proactive, practical and solution-oriented approach
- Strong organisation and follow-through
- The ability to manage several customers, opportunities and deadlines at once
- The confidence to ask the right questions and recognise commercial opportunities
Your background:
- HBO+ level of working and thinking, ideally within a commercial or logistics-related field
- One to three years’ experience in an Account Manager or similar customer-facing commercial role
- Excellent written and spoken English and Dutch
- Experience working with CRM and ERP systems, Microsoft Office and Excel
Nice to have:
- Experience within an international B2B environment
- Knowledge or experience of temperature-sensitive packaging, logistics or pharmaceutical distribution
- German or French language skills
Why Join Topa Group?
At Topa Thermal, we believe great work starts with people who feel supported, valued, and able to grow. As part of the Topa Group, you'll be joining a wider network of specialist businesses, creating opportunities to develop your skills, broaden your experience, and build a rewarding career.
We're a collaborative organisation with a strong sense of purpose. Whether you're working in operations, production, sales, or a supporting role, you'll be part of a team that works closely together and takes pride in delivering results that matter.
Alongside a meaningful role, we offer a range of benefits designed to support you both professionally and personally — from development opportunities and knowledge-sharing to a positive working environment and a healthy work–life balance.
Our values shape how we work every day, guiding how we collaborate, support one another, and continue to grow as a business.
Want to explore more opportunities across the Topa Group? View all current vacancies at: werkenbijtopa.eu
Apply for this position
Interested in joining Topa? Complete the form below and our team will be in touch.